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O'Reilly Auto1 week ago

Retail Service Specialist

$31,200–$41,600 year

On-site · Orange, Massachusetts, United States

Type
Full Time
Level
Mid Level
Education
License Or Certification
Company size
Large

Job Summary

Lead store team members in providing excellent customer service and support store operations, including supervising service levels, handling buy online/ship to store transfers, outside purchases and returns, invoicing, and day-to-day opening/closing duties. Role includes shift management in the absence of store leadership and requires ensuring policy-compliant processes, multi-language communication where applicable, and adherence to scheduled hours. Preferred candidates have retail auto-parts experience, automotive knowledge, and bilingual abilities to support a diverse customer base.

Required Qualifications

  • RSS Certification
  • ASE Certification
  • Strong communication skills
  • Fluency in multiple languages (Spanish highly desired)
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$31k – $42k / yr

Retail Service Specialist · O'Reilly Auto

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