Retail Service Specialist
$15–$20 year
On-site · Chicago Heights, Illinois, United States
Job Summary
The Retail Service Specialist will support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. Key responsibilities include leading team members in providing excellent service, supervising customer service programs, managing store operations including opening and closing duties, processing customer orders and returns efficiently, and ensuring adherence to company policies. Strong communication skills and the ability to obtain RSS Certification are required, with additional preferred qualifications in retail sales, automotive knowledge, and bilingual proficiency.
Required Qualifications
- Strong communication skills
- Ability to obtain RSS Certification
Desired Qualifications
- Retail sales experience, preferably in auto parts
- Automotive systems and repair knowledge
- ASE Certification
- Fluency in multiple languages (Spanish is highly desired)
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