Retail Service Specialist
On-siteStone Mountain, Georgia, United States
Job Summary
Lead store team members in delivering excellent customer service, supervise showroom customer service levels, and ensure timely processing of buy online/ship to store, store-to-store transfers, and outside purchases. Manage returns/exchanges, invoicing, and adherence to company policies; perform store opening/closing duties and day-end procedures, secure money/deposits, and manage security and deliveries. Interact with bilingual customers; position encourages bilingual applicants. Responsibilities include shift management in the absence of Store/Asst. Manager and delegating merchandising tasks. Required: strong communication skills. Desired: auto parts sales experience, ASE Certification, fluency in multiple languages (Spanish highly desired); willingness to obtain RSS Certification. Benefits include competitive wages, PTO, 401k with employer contributions, health insurance options, and opportunities for career growth. Equal opportunity employer; supports growth and internal promotion.
Required Qualifications
- Strong communication skills
Additional Requirements
- Equal opportunity employer; no discrimination based on race, religion, color, national origin, immigration status or citizenship, sex, sexual orientation, gender identity, pregnancy, age (40 and over), veteran status, disability, or other protected status as defined by law
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