Retail Service Specialist
$23,733–$42,224 year
On-siteFaribault, Minnesota, United States
Job Summary
Retail Service Specialist at O’Reilly Auto Parts responsible for leading store team members in delivering excellent customer service, overseeing showroom customer service levels, and supporting store operations. The role includes supervising day-to-day activities, handling store opening/closing duties, processing various orders and transfers, managing returns and exchanges, ensuring proper invoicing and compliance with policies, and communicating merchandising and policy updates. Bilingual candidates are encouraged; related training and certifications (RSS, ASE) are valued. The position offers a comprehensive benefits package and emphasizes internal growth with a promote-from-within philosophy. The posted compensation range is listed and duties include shift management in the absence of supervisors and ensuring adherence to schedules and security procedures.
Required Qualifications
- Strong communication skills
- Ability to obtain RSS Certification
- Retail sales experience (preferred)
- Automotive systems and repair knowledge (preferred)
- ASE Certification (preferred)
- Fluency in multiple languages (Spanish highly desired)
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