Retail Service Specialist
On-site · Detroit, Michigan, United States
Job Summary
The Retail Service Specialist will enhance customer service and operational efficiency within the store by supporting the management team and leading customer service initiatives. Responsibilities include supervising team members to ensure exceptional service, handling special orders, processing returns, and adhering to operational policies. Required skills include strong communication and the ability to obtain RSS Certification, while desired qualifications include retail sales experience and automotive knowledge. O’Reilly Auto Parts promotes from within, offering growth opportunities within a stable company.
Required Qualifications
- Strong communication skills
- Ability to obtain RSS Certification
Desired Qualifications
- Retail sales experience, preferably in auto parts
- Automotive systems and repair knowledge
- ASE Certification
- Fluency in multiple languages (Spanish is highly desired)
Additional Requirements
- Bilingual candidates encouraged to apply
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.