Retail Service Specialist
$35,630–$48,880 year
On-siteLakewood, Washington, United States
Job Summary
Lead store team members in providing excellent customer service to retail and professional customers while supervising execution on programs such as Hi5 and Rock the Call. Process buy online/ship to store orders, handle special orders and returns, and ensure all merchandise is invoiced before leaving the store. Manage shift responsibilities in the absence of Assistant or Store Manager, enforce work schedule adherence, and perform opening/closing duties including bank deposits and security checks. Bilingual candidates encouraged to apply. O'Reilly Auto Parts supports a promote-from-within philosophy with competitive wages, stock purchase plans, and comprehensive benefits starting day one.
Required Qualifications
- Strong communication skills
- Ability to obtain RSS Certification
Desired Qualifications
- Retail sales experience, preferably in auto parts
- Automotive systems and repair knowledge
- ASE Certification
- Fluency in multiple languages (Spanish is highly desired)
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