Retail Service Specialist
On-siteMiddletown, Connecticut, United States
Job Summary
Retail Service Specialist responsible for leading store team members in delivering exceptional customer service, supervising showroom customer service programs, and handling daily store operations including opening/closing duties, bank deposits, and ensuring timely processing of transfers and special orders. The role involves shift-management duties in the absence of Store/Assistant Managers, supervision of calls and customer interactions, and ensuring accurate invoicing, returns, and merchandising tasks. Bilingual candidates are encouraged; Spanish language skills are valued. Desirable qualifications include prior retail sales experience, automotive knowledge (ASE Certification), and fluency in multiple languages. The position offers comprehensive benefits and a promote-from-within culture.
Required Qualifications
- Strong communication skills
- Ability to obtain RSS Certification
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