Retail - Service Manager, Service Management (Southgate)
On-siteEdmonton, Alberta, Canada
Edmonton, Alberta, CanadaOn-sitePart TimeSenior LevelLarge
Part TimeSenior LevelLarge
Job Summary
Lead the Service Counter team by delivering extraordinary experiences, matching clients with products, and preparing items for an Everyday Luxury opening. Efficiently process transactions, manage end-to-end service processes including client notifications and audits, and proactively resolve impacts to the client experience. Run seamless operations to ensure quick service and return products to the sales floor. Support high-potential people in growing rewarding careers while maintaining exceptional organization and brand standards.
Required Qualifications
- Proven skills, education, and/or applicable certifications
- Previous experience operating a point-of-sale system
- A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
- The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
- The ability to set clear objectives and inspire the team
- The commitment to continuously learn and develop oneself and inspire growth in others
- A dedication to quality and investing in results that add value to the business at all times
- A deep understanding and commitment for the industry in which we operate
- A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture
Desired Qualifications
- A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
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