Retail Security Officer
On-site · Neffs, Pennsylvania, United States
Job Summary
Retail Security Officer role focused on controlling entrances, patrolling properties, and escorting materials/personnel while maintaining a professional image and delivering strong customer service. Responsibilities include patrolling buildings and perimeters, monitoring cameras and alarms, reporting incidents through standard logs and reports, handling post orders, and coordinating with customers and local authorities as needed. The position requires knowledge of life safety systems, fire panels, CCTV, access control, and ensuring safe operation of elevators/doors, with duties adapting to post assignments and organizational needs. Strong written and verbal communication, vigilance, and teamwork are essential.
Required Qualifications
- Duties may vary by post; ability to adhere to post orders and maintain professional image
- Strong customer service skills
- vigilance and honesty
- ability to patrol, monitor cameras, and report incidents
- ability to prepare Daily Activity Reports and Incident Reports
- awareness of life safety systems and emergency procedures
- ability to communicate effectively with customers, visitors, employees, and supervisors
- ADA accommodations may be provided per post
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