Retail Sales Technician
$37,128–$37,128 year
On-site · Cheektowaga, New York, United States
Job Summary
Retail Sales Technician at uBreakiFix by Asurion in Cheektowaga, NY role involves providing technical expertise to troubleshoot and repair customer electronic devices, delivering award-winning customer experiences, and upselling Asurion products to meet sales goals. Responsibilities include repairing devices, guiding customers through solutions, participating in the store’s serve–solve–sell approach, and maintaining flexible weekend/holiday availability. Requires 1+ year of customer service/retail sales experience and 6+ months of product service support or technology repair experience, plus basic knowledge of mobile devices and operating systems; background check and drug test are required. Provides ongoing training and opportunities for career growth with uncapped incentive potential.
Required Qualifications
- 1+ years of customer service/retail sales experience
- 6+ months of experience with product service support or technology repair (preferred)
- Basic knowledge of mobile devices and operating systems
- Ability to work a flexible retail schedule, including weekends and holidays
- A passing background check (criminal and drug test)
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