Retail Sales Supervisor
On-siteHouston, Texas, United States
Job Summary
Manage the store in the absence of management, demonstrating outside sales and customer service skills. Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, and cash register operations. Adhere to U.S. Customs regulations and all company policies and procedures while ensuring client concerns are solved professionally. Administer coaching, corrective actions, and proper documentation to associates when needed. Act as a role model of professionalism, ethical behavior, and effective decision-making. Delegate tasks, follow up to ensure completion, observe performance, and provide feedback. Train employees to interact with clients professionally. This role requires a minimum of three years of retail experience, one year of supervisory experience, and bi-lingual skills are a plus. Full-time employment includes a $500 sign-on bonus after six months, medical/dental/401K, merchandise discounts, and paid time off.
Required Qualifications
- Minimum of three (3) years of retail experience
- Minimum of one (1) year of supervisor/manger experience
- Minimum of one (1) year of previous customer service or selling experience
- Ability to work in fast-paced environment
- Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness)
- Must present professional appearance while interacting with clients
- Must be a team player
- Must participate in semi-annual inventory
- Must pass airport security background
- Must be able to lift up to 25lbs
- Must be able to stand and/or walk for eight hours per shift
- Must be able to bend, kneel, and stoop
Desired Qualifications
- Bi-lingual skills a plus (Arabic, Spanish, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)
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