Retail Sales Specialist
$47,736–$47,736 year
On-siteNorth Adams, Massachusetts, United States
Job Summary
Enhance customer experience while meeting sales, service, and operational goals by identifying opportunities and educating clients on Spectrum products. Build positive relationships through effective listening, objection handling, and reselling product value while maintaining knowledge of pricing, promotions, and visual standards. Ensure a welcoming store atmosphere by delivering a clean retail experience, adhering to policies, resolving issues, and participating in training. Manage cash transactions, utilize personal technology, and prioritize multiple tasks in a fast-paced, moderately noisy environment. Requires high school diploma, English proficiency, and comfort with mobile devices.
Required Qualifications
- High School Diploma or equivalent
- Proficiency in cash handling and accurate payment transactions
- High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications
- Basic math skills
- Ability to read, write, speak, and understand English
- Ability to prioritize, organize, manage multiple tasks and handle change effectively
- Familiarity with goal- and incentive-based work environments
- Strong performance in a fast-paced team environment
- Effective communication with employees and customers in person, on the phone and in writing
- Highly effective interpersonal skills for building partnerships across the organization
- Self-motivated, competitive spirit with a desire to exceed sales goals
- Positive and professional demeanor
- Strong attention to detail
- Problem-solving skills
- Flexible schedule
- Regular attendance
- Ability to lift up to 35 lbs
- Ability to stand for prolonged periods
- Adherence to Spectrum's dress code
Desired Qualifications
- Knowledge of the latest technology and devices
- 1-5 years of sales/customer service experience
- 1-3 years of telecommunications/wireless experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.