Retail Sales Print Supervisor (Rutland, VT)
On-siteRutland, Vermont, United States
Job Summary
Direct a team in driving results for key metrics by selling and providing total print solutions to help customers achieve their print and marketing goals. Consult with customers, ask open-ended questions to offer appropriate options, and deliver a total print solution to drive sales and dollars per transaction. Coach associates in exceptional service, consultative selling, and total solutions while leveraging Salesforce.com to actively manage customers through in-store engagement and proactive outreach. Lead and develop a team committed to operational excellence in driving profitable sales and margin while maintaining quality standards and managing conflict in a high-paced environment. Full-time hours with a flexible schedule based on store needs.
Required Qualifications
- Able to work a flexible schedule based on the store's needs
- Experience directing a team and/or supervising others while managing many priorities
- Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
- Attention to detail and keen eye for noticing quality issues
- Experience overcoming objection and engaging with customers to understand their needs
- Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
- Staples does not sponsor applicants for work visas for this position
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