Retail Sales Manager
$43,035–$68,035 year
On-siteSan Diego, California, United States
Job Summary
Coach and develop a team to deliver an extraordinary customer experience while supervising daily location operations, including hiring, scheduling, and enforcing operational policies. Achieve location goals by coaching team members to meet Key Performance Indicators and build a steady client base through ethical business practices. Maintain location staffing via retention, recruiting, and training, while ensuring a clean, safe store environment through inventory counts and merchandising adherence to standards. Establish business accounts by partnering with the AT&T Signature team for community events outside the store and uphold the location's reputation by complying with legal requirements.
Required Qualifications
- 1 year management experience in a similar field
- 1 year retail or customer-facing sales experience
- Ability to work flexible hours including evenings, weekends, and holidays
- Demonstrated ability to meet performance and operation standards
- Ability to motivate, lead, and coach to results
- Strong organizational skills and attention to detail
- Highly effective communication and interpersonal skills
- Must be at minimum 18 years of age
- Legally able to be employed in the US
- Have a High School diploma or equivalent
Desired Qualifications
- 1 year management experience in a similar field, preferably in the Wireless Industry
- Bachelor's degree
- Retail or customer-facing sales experience in the telecommunications industry
- Experience prospecting through outbound calls
- Bilingual
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