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My WirelessPosted 3 weeks ago

Retail Sales Manager

$33,654–$58,654 year

On-siteClarkston, Michigan, United States

Full Time

Job Summary

Lead a team to deliver an extraordinary customer experience that exceeds sales targets by supervising daily operations, hiring, scheduling, and coaching associates. Achieve location goals through targeted coaching on company-established Key Performance Indicators while maintaining staffing via retention, recruiting, and training. Build a steady client base using ethical practices and establish business accounts by partnering with the AT&T Signature team for community events. Ensure a clean, safe store environment through inventory counts, device securing, and merchandising adherence to standards. Initiate and enforce operational policies while complying with legal requirements. Maintain professional knowledge by attending workshops and reviewing publications. Requires flexible hours including evenings, weekends, and holidays.

Required Qualifications

  • 1 year management experience in a similar field
  • 1 year retail or customer-facing sales experience
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Demonstrated ability to meet performance and operation standards
  • Ability to motivate, lead, and coach to results
  • Strong organizational skills and attention to detail
  • Highly effective communication and interpersonal skills
  • Must be at minimum 18 years of age
  • Legally able to be employed in the US
  • Have a High School diploma or equivalent

Desired Qualifications

  • 1 year management experience in a similar field, preferably in the Wireless Industry
  • Bachelor's degree
  • Retail or customer-facing sales experience in the telecommunications industry
  • Experience prospecting through outbound calls
  • Bilingual

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