Retail Sales Manager
$36,337–$61,337 year
On-siteGrand Rapids, Michigan, United States
Job Summary
Lead a retail team to deliver an extraordinary customer experience while coaching associates to exceed sales targets and achieve company-established Key Performance Indicators. Supervise daily location operations by managing hiring, scheduling, recruiting, and training to ensure strong sales results and quality store standards. Maintain a clean, safe environment through inventory counts, device securing, and merchandising in adherence to policies, while enforcing operational procedures and complying with legal requirements. Build a steady client base using ethical, customer-centric business practices and establish business accounts by partnering with AT&T Signature for community events. Work flexible hours including evenings, weekends, and holidays to support explosive company growth across 240+ locations.
Required Qualifications
- 1 year management experience in a similar field
- 1 year retail or customer-facing sales experience
- Ability to work flexible hours including evenings, weekends, and holidays
- Demonstrated ability to meet performance and operation standards
- Ability to motivate, lead, and coach to results
- Strong organizational skills and attention to detail
- Highly effective communication and interpersonal skills
- Must be at minimum 18 years of age
- Legally able to be employed in the US
- Have a High School diploma or equivalent
Desired Qualifications
- 1 year management experience in a similar field, preferably in the Wireless Industry
- Bachelor's degree
- Retail or customer-facing sales experience in the telecommunications industry
- Experience prospecting through outbound calls
- Bilingual
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