Retail Sales Manager
$33,654–$58,654 year
On-siteBrighton, Michigan, United States or Green Oak, Michigan, United States
Job Summary
Coach and develop team members to achieve location goals, Key Performance Indicators, and sales targets while supervising daily operations including hiring, scheduling, and training. Maintain location staffing through retention efforts and build a steady client base using ethical, customer-centric business practices. Establish business accounts by partnering with AT&T Signature for community events outside the store. Ensure a clean, safe environment through inventory counts, device securing, and merchandising adherence to company standards. Enforce operational policies, comply with legal requirements, and stay current on technical knowledge via workshops and professional publications. Work flexible hours including evenings, weekends, and holidays.
Required Qualifications
- 1 year management experience in a similar field
- 1 year retail or customer-facing sales experience
- Ability to work flexible hours including evenings, weekends, and holidays
- Demonstrated ability to meet performance and operation standards
- Ability to motivate, lead, and coach to results
- Strong organizational skills and attention to detail
- Highly effective communication and interpersonal skills
- Must be at minimum 18 years of age
- Legally able to be employed in the US
- Have a High School diploma or equivalent
Desired Qualifications
- 1 year management experience in a similar field, preferably in the Wireless Industry
- Bachelor's degree
- Retail or customer-facing sales experience in the telecommunications industry
- Experience prospecting through outbound calls
- Bilingual
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