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My WirelessPosted 3 weeks ago

Retail Sales Manager

$36,338–$61,337 year

On-siteTroy, Michigan, United States

Full Time

Job Summary

Coach and develop a team to deliver an extraordinary customer experience while supervising daily operations, including hiring, scheduling, and enforcing operational policies. Achieve location goals by coaching team members to meet Key Performance Indicators and maintain staffing through retention, recruiting, and training. Build a steady client base using ethical practices and establish business accounts by partnering with AT&T Signature for community events. Ensure a clean, safe store environment through inventory counts, device security, and merchandising adherence to standards. Uphold the location's reputation by complying with legal requirements and stay current on technical knowledge via workshops and professional networks. Requires flexible hours including evenings, weekends, and holidays.

Required Qualifications

  • 1 year management experience in a similar field
  • 1 year retail or customer-facing sales experience
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Demonstrated ability to meet performance and operation standards
  • Ability to motivate, lead, and coach to results
  • Strong organizational skills and attention to detail
  • Highly effective communication and interpersonal skills
  • Must be at minimum 18 years of age
  • Legally able to be employed in the US
  • Have a High School diploma or equivalent

Desired Qualifications

  • 1 year management experience in a similar field, preferably in the Wireless Industry
  • Bachelor's degree
  • Retail or customer-facing sales experience in the telecommunications industry
  • Experience prospecting through outbound calls
  • Bilingual

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