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My WirelessPosted 3 weeks ago

Retail Sales Manager

$36,337–$61,337 year

On-siteGrand Rapids, Michigan, United States

Full Time

Job Summary

Train and lead a team to deliver an extraordinary customer experience that exceeds sales targets. Supervise daily location operations, including hiring, scheduling, and coaching staff to ensure strong sales results and quality store standards. Achieve location goals by developing team members to meet Key Performance Indicators while maintaining retention through recruiting and training. Build a steady client base using ethical practices and establish business accounts by partnering with AT&T Signature for community events. Maintain a clean, safe environment through inventory counts, device security, and merchandising adherence to company policies. Enforce operational procedures and comply with legal requirements to uphold the location's reputation. Work flexible hours including evenings, weekends, and holidays.

Required Qualifications

  • 1 year management experience in a similar field
  • 1 year retail or customer-facing sales experience
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Demonstrated ability to meet performance and operation standards
  • Ability to motivate, lead, and coach to results
  • Strong organizational skills and attention to detail
  • Highly effective communication and interpersonal skills
  • Must be at minimum 18 years of age
  • Legally able to be employed in the US
  • Have a High School diploma or equivalent

Desired Qualifications

  • 1 year management experience in a similar field, preferably in the Wireless Industry
  • Bachelor's degree
  • Retail or customer-facing sales experience in the telecommunications industry
  • Experience prospecting through outbound calls
  • Bilingual

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