Retail Sales Manager
On-siteGilroy, California, United States
Job Summary
Manage MOD shifts and daily store operations to maximize fitting room and sales floor productivity while ensuring guest loyalty. Motivate and train associates by holding them accountable to service standards, providing real-time coaching, and celebrating performance. Execute visual and operational procedures including shipment processing, merchandising moves, and maintaining guest-ready fitting rooms. Uphold safety, asset protection, and company policies while representing core values. Requires flexible availability to work when guests shop, strong multi-tasking skills, and physical ability to stand, walk, lift up to 50 pounds, and operate point-of-sale equipment.
Required Qualifications
- Retail management experience
- Ability to see well enough to read reports, schedules, and point-of-sale screens
- Ability to hear and speak well enough to communicate effectively with customers and employees in a retail environment
- Ability to stand and walk on the sales floor for extended periods of time, up to 85% or more of the assigned shift
- Ability to climb, reach, bend, stoop, and kneel to stock merchandise and access product on the sales floor and in the stockroom
- Ability to frequently lift and carry up to 30 pounds and occasionally lift up to 50 pounds with assistance
- Ability to use hands and fingers to operate a cash register, handle merchandise, and use standard store equipment
Desired Qualifications
- Passion for driving sales
- Love of training
- Teamwork skills
- Visual and operational innovation skills
- Integrity
- Flexible availability
- Love of O'Neill product
- Love of contests to earn additional FREE merchandise
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