Retail Sales Manager

Retail Sales Manager at Driven by Dobbs leads sales performance and customer experiences in a fast-paced automotive service environment. Responsibilities include greeting customers, assessing tire and service needs, recommending tires, services, and accessories, managing sales transactions across retail, wholesale, and national accounts, overseeing shop workflow, tracking inventory, assisting with tire stocking, and handling opening/closing duties and basic shop support tasks. Clarity of role requires strong automotive knowledge, excellent communication, multitasking, and leading by example to maintain a clean, organized, customer-focused showroom and service environment while achieving store performance goals. The position emphasizes safety, teamwork, and the ability to balance customer service with sales and operational priorities. The candidate should be self-motivated, goal-oriented, detail-focused, and capable of building strong relationships with customers and technicians to meet and exceed sales targets.