Retail Sales Lead
$52,000–$52,000 year
On-siteBerkeley, California, United States
Berkeley, California, United StatesOn-siteFull Time$52,000–$52,000 yearSenior LevelMedium
Full TimeSenior LevelMedium
Job Summary
Lead the sales floor by modeling WOW customer experience behaviors, executing visual merchandising standards, and conducting daily Quality Reviews. Coach and train new Fit Experts, manage team attendance through labor flex tools, and resolve employee issues while ensuring operational compliance and safety. Analyze business trends to drive sales and KPI results, validate omni-channel and loyalty initiatives, and effectively open and close the store. Effectively open and close the store, and lead the sales floor in absence of the Store Manager. This role reports directly to the Retail Store Manager.
Required Qualifications
- High School diploma or equivalent
- Associate's degree from an accredited college or university and 1 year of related experience
- 1+ years of relevant leadership experience in a fast-paced specialty retail selling culture
- Leadership skills including: Excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision making skills, effective delegation and validation and the ability to efficiently execute daily priorities
- Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business
- Ability to perform the basic functions of the job
- Effective interpersonal communication skills in both verbal and written format
- Demonstrate an openness to feedback and ability to be open minded and adaptable to changing priorities
- Must demonstrate an openness to feedback and ability to be open minded and adaptable to changing priorities
- Must be able to lift 50 lbs
Desired Qualifications
- Associate's degree from an accredited college or university and 1 year of related experience preferred
- 1+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
- Excellent customer experience behaviors
- A strong sense of urgency
- Attention to detail
- Creative problem solving
- Sound decision making skills
- Effective delegation
- The ability to efficiently execute daily priorities
- Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business
- Ability to perform the basic functions of the job
- Effective interpersonal communication skills in both verbal and written format
- Demonstrate an openness to feedback and ability to be open minded and adaptable to changing priorities
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