Retail Sales Associate - Womens Shoes, Twelve Oaks - Full Time
On-site · Novi, Michigan, United States
Job Summary
Retail Sales Associate for Womens Shoes at Macy’s (Twelve Oaks). Focus on delivering genuine hospitality while understanding customer needs, offering personalized recommendations, and connecting customers with the right products and services. Balance on-floor and fitting-room interactions to meet selling goals, build customer relationships, and drive loyalty through the Loyalty program. Maintain a clean, organized, inviting selling space; stay informed on new arrivals, top sellers, promotions, and store standards. Collaborate with teammates, communicate effectively, and support merchandise moves, pricing updates, and overall store presentation. The role emphasizes customer engagement, product knowledge, and strong teamwork to create memorable shopping experiences.
Required Qualifications
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- Be comfortable communicating and collaborating with customers and colleagues
- Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
- Meeting daily sales goal challenges
- Enjoy meeting people, learning about them, and sharing information
- Resourceful and eager to start a new venture and can adapt to changing priorities; able to work on your own but great with team dynamics
- Handle electronic devices with no problem
- Essential Physical Requirements: talking, lifting, standing, reaching, vision requirements, etc.
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