Retail Sales Associate, Walden Galleria - Full Time
On-site · Cheektowaga, New York, United States
Job Summary
Retail Sales Associate at Macy's (Walden Galleria) focused on delivering genuine hospitality and personalized service to drive sales. Responsibilities include greeting customers, understanding their needs, recommending products, maintaining a clean and organized sales floor, updating pricing and signage, supporting merchandise movement, and promoting loyalty benefits. Requires strong communication, teamwork, goal orientation, ability to handle cash/register transactions, and willingness to work flexible schedules including weekends. Full-time role with benefits and a emphasis on delivering memorable shopping experiences and achieving sales targets.
Required Qualifications
- Flexible availability including days, evenings, weekends
- Excellent communication and interpersonal skills in English
- Ability to understand and follow employment policies and safety rules
- Proven ability to meet daily sales goals and drive customer engagement
- Strong team collaboration and adaptability
- Comfort with using electronic devices and cash register systems
- Ability to stand for extended periods and perform physical tasks (lifting up to 25 lbs)
- Customer-focused approach with a hospitality mindset
- Willingness to learn about new arrivals and top-selling items
- Ability to maintain a clean and organized sales floor and fitting rooms
- Strong product knowledge and upsell capabilities
- Ability to build customer relationships and provide personalized recommendations
- Reliability and punctuality with regular attendance
- Experience in a retail or service environment preferred
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