Retail Sales Associate, State Street - Flex
On-site · Chicago, Illinois, United States
Job Summary
Retail Sales Associate (Flex) at Macy's in Chicago, IL. Responsible for delivering genuine hospitality while achieving selling goals through personalized product recommendations, engaging customers on the sales floor and in fitting rooms, maintaining an organized and inviting space, and participating in loyalty programs. Responsibilities include greeting customers, understanding needs, staying informed on new arrivals and promotions, building customer relationships, recovering the floor and fitting rooms, updating signage and pricing, assisting with merchandise moves, and communicating policies. Key skills include customer engagement, product knowledge, teamwork, achieving daily sales targets, operating the register, and opening credit accounts to promote loyalty benefits. The role emphasizes flexible availability (days, evenings, weekends, holidays) and a customer-first approach to create memorable shopping experiences.
Required Qualifications
- Flexible availability including days, evenings, weekends and holidays
- Excellent communication and interpersonal skills
- Ability to read and understand employment policies in English
- Ability to communicate effectively with customers, co-workers, and supervisors
- Ability to open credit accounts and share loyalty benefits
- Ability to stand for long periods and perform essential physical tasks (standing, lifting up to 25 lbs)
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