Retail Sales Associate, South Shore Plaza - Full Time
On-siteBraintree, Massachusetts, United States
Job Summary
Greet customers warmly, identify their needs through conversation, and recommend products to drive sales and build loyalty. Maintain department recovery standards by keeping the sales floor and fitting rooms clean and organized. Master store products, services, and loyalty programs to assist customers in finding items and processing transactions accurately. Wrap up each interaction by closing the shopping journey and sharing Loyalty program benefits. Work full-time hours (30+ weekly) including weekends and holidays, while adhering to essential physical requirements for prolonged standing and lifting up to 30 lbs. Join a team that values genuine hospitality and continuous learning to create memorable shopping experiences.
Required Qualifications
- Flexible availability, including days, evenings, weekends and holidays
- regular, dependable attendance and punctuality
- Resourceful and eager to start a new venture and can adapt to changing priorities
- can work on your own but are great with team dynamics
- can handle electronic devices with no problem
- Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
- Frequent use of computers and handheld electronic equipment
- Reaching, including above eye level, crouching, kneeling, stooping and color vision
- Lifting and moving items weighing up to 30 lbs
- Must be able to lift 30 lbs
- Must be able to lift 50 lbs
- Must be available for weekend shifts
Desired Qualifications
- Product Knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices
- Communication: Comfortable communicating with customers virtually, via phone, and in person
- Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events
- Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders
- Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources
- Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments
- Collaboration: Partnership with the total team to drive sales and deliver the customer experience
- Enjoy meeting people, learning about them, and sharing information
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