Retail Sales Associate
$43,680–$43,680 year
On-siteIndianapolis, Indiana, United States
Indianapolis, Indiana, United StatesOn-siteFull Time$43,680–$43,680 yearEntry LevelMedium
Full TimeEntry LevelMedium
Job Summary
Engage with customers and team members in person during scheduled shifts, clearly communicating product benefits, addressing inquiries, and troubleshooting issues. Maintain timely attendance while remaining available for weekends and major holidays. Respond to customer inquiries and resolve complex issues via phone, live chat, and showroom floor interactions. Become a product expert to deliver a world-class experience and empower guests to make informed decisions about mattresses and sleep health.
Required Qualifications
- Be available to work weekends and major retail holidays
- Maintain timely and regular attendance
- Exceptional oral and written communication skills
- Strong interpersonal abilities to build rapport effortlessly with customers and team members
- Well-organized with excellent multitasking skills
- Comfortable using personal computers and related software
- Ability to navigate multiple platforms simultaneously
Desired Qualifications
- 1-2 years of retail sales or customer service experience
- 1 year of telecommunications or call center experience
- A passion for delivering outstanding customer experiences
- Positive attitude
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