Retail Sales Associate
$38,480–$40,560 year
On-site · San Francisco, California, United States or Los Angeles, California, United States
Job Summary
Retail Sales Associate at Pet Food Express engaging with customers (including both two-legged and four-legged) to understand needs, recommend pet products using the Whole Life Approach, operate the cash register, stock shelves, and maintain a clean store. Candidates participate in ongoing training to build product knowledge and sales skills, demonstrate dependable attendance, and handle flexible scheduling including weekends/evenings/holidays. The role emphasizes customer service, product education, and contributing to a friendly, informative shopping experience while performing store tasks and assisting with heavy lifting as needed.
Required Qualifications
- Previous retail experience and pet experience is preferred
- A passion for pets and a desire to help pet parents find the best solutions
- A sales-driven attitude with desire to exceed goals
- A warm and welcoming personality with strong customer service mindset
- Eagerness to learn and to participate in daily educational activities
- Dependable and reliable with strong attendance and punctuality
- Ability to work a flexible schedule to meet the needs of the business, including weekends, evenings, and holidays
- Must be able to lift, move and carry up to 35 pounds while using the appropriate lifting techniques and following all safety rules
- Ability to climb and balance using a ladder and/or step stool
- Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift
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