Retail Sales Associate, Montgomery Mall - Part Time
On-siteBethesda, Maryland, United States
Job Summary
Greet customers with genuine hospitality, identify their needs through conversation, and recommend products to drive sales. Maintain the sales floor and fitting rooms by ensuring they remain clean, organized, and visually appealing. Master store products, pricing, and loyalty programs to assist customers with accurate merchandise execution and markdowns. Utilize point-of-sale technology to process transactions and fulfill orders while closing out each customer interaction with a sincere thank-you. This part-time role at Montgomery Mall requires 12-24 hours per week, including weekend shifts, with flexible availability for days, evenings, and holidays.
Required Qualifications
- Flexible availability, including days, evenings, weekends and holidays
- regular, dependable attendance and punctuality
- Must be able to understand and communicate effectively with customers, co-workers, and supervisors
- Must be able to read and understand employment policies and safety rules/procedures in English
- Must be able to handle electronic devices
- Must be able to work prolonged periods standing/walking around the store or department for at least two consecutive hours
- Must be able to use computers and handheld electronic equipment
- Must be able to lift, constant move, stand, reach with arms and hands, stoop, kneel, crouch, and climb ladders
- Must be able to reach including above eye level, crouch, kneel, stoop
- Must have color vision
- Must be able to lift and move items weighing up to 30 lbs
- Must be able to work weekend shifts
Desired Qualifications
- Enjoy meeting people, learning about them, and sharing information
- Resourceful and eager to start a new venture and can adapt to changing priorities
- Self-driven to keep up with product knowledge and trends and stay current with all training
- Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices
- Comfortable communicating with customers virtually, via phone, and in person
- Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events
- Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments
- Partnership with the total team to drive sales and deliver the customer experience
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