Retail Sales Associate - Full Time
$35,360–$35,360 year
On-siteConnecticut, United States or Manchester, Connecticut, United States
Connecticut, United States or Manchester, Connecticut, United StatesOn-siteFull Time$35,360–$35,360 yearEntry LevelHigh School Or EquivalentHealthcare TechLarge
Full TimeEntry LevelHigh School Or EquivalentLargeHealthcare Tech
Job Summary
Greet guests warmly, offer personalized product advice, and resolve concerns to build trust and loyalty. Process transactions accurately by checking IDs, managing cash, and handling rewards program sign-ups. Maintain store standards through opening/closing procedures, restocking, inventory counts, and keeping sales floors organized. Meet daily sales goals by highlighting deals, upselling complementary items, and adapting to a fast-paced retail environment. Take on extra duties as needed to support team success and store operations.
Required Qualifications
- High school diploma or GED
- At least 6 months of experience in a customer-facing or sales role, with a strong focus on service and satisfaction
- A minimum of 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately
- The ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment
- Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights
- Excellent communication skills, with the ability to connect with customers and team members alike
- Strong multitasking abilities and the agility to shift priorities as needed
- Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement
- Solid time management and organizational skills to stay on top of tasks and responsibilities
- Effective de-escalation techniques and a calm, solution-oriented approach to handling customer concerns
- Basic proficiency in math and computer applications to support transactions and reporting
- A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience
- Strong conflict resolution skills and the ability to remain composed under pressure
- Initiative and a team-first attitude, with a readiness to support store leadership and contribute to overall success
- A natural ability to build rapport and maintain lasting customer relationships
- A collaborative spirit and a commitment to working well within a team environment
- Shift Availability: Open availability including weekdays, evenings, weekends, and holidays is required
- Regularly required to stand for extended periods of time, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds
- Occasionally required to climb, balance, and lift up to 50 pounds
- This position requires close vision (clear vision at 20 inches or less)
- Ability to work in confined spaces
- High stress tolerance
- Adaptability, and be flexible to work in an ever-changing environment
Desired Qualifications
- A background in a sales role with a focus on tracking KPIs and meeting sales targets
- Familiarity with e-commerce systems and order fulfillment processes
- Previous experience within a regulated retail setting
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