Retail Sales Associate Full Time

Execute BJ's Acquisition 365, renewing, upgrading, and cross-selling loyalty programs while converting potential members through active pitching of membership products and co-brand credit cards. Serve as the first line of contact for merchandise returns, exchanges, pick-ups, and general inquiries, resolving member concerns courteously and escalating issues as appropriate. Maintain club standards by ensuring accurate signage, clean environments, and full execution of promotional plans while adhering to all policies and procedures. Deliver superior service with a focus on speed, friendliness, and freshness, working as part of a team to achieve defined business benchmarks.