Retail Sales Associate / Customer Service
$31,200–$37,440 year
On-siteAshburn, Virginia, United States
Job Summary
Follow the proven sales process to sell the monthly Elements Wellness Program and build customer loyalty with new, established, and prospective clients. Listen actively to all client interactions and transform client criticism into stories of great customer service. Prior retail sales experience selling memberships in-person is preferred, along with familiarity with modern office tools for scheduling and payments. This role offers a competitive hourly rate of $15 to $18, monthly bonuses based on conversion numbers, and commission for wellness plan sales. Team members also receive a managed health plan and a complimentary monthly massage.
Desired Qualifications
- Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
- Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
- Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐learn computer programs.
- Driven to create the best work environment for the employees and the best experiences for the client.
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