Retail Sales Associate / Customer Service
$416,000–$416,000 year
On-sitePhoenix, Arizona, United States
Job Summary
Follow the proven sales process to sell the monthly Elements Wellness Program and build customer loyalty with new, established, and prospective clients. Listen actively to all client interactions and transform incidents of criticism into stories of great customer service. Prioritize in-person sales of memberships and services while utilizing modern office tools for scheduling and payments. Earn a base pay of $16.00 per hour plus commission on wellness plan sales and additional bonuses up to $200 based on monthly conversion numbers. This role offers medical insurance and a complimentary monthly massage at the studio.
Required Qualifications
- Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty
- The right candidate must like talking
- The right candidate can turn every incident of client criticism to a story of great customer service
- Prior retail sales experience preferred; selling memberships or services in‐person to potential clients
- Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution
- Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs
- Driven to create the best work environment for the employees and the best experiences for the client
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