Retail Sales Associate - 2975
$35,630–$37,898 year
On-siteYakima, Washington, United States
Job Summary
Greets and interacts with customers to process sales, loans, and other transactions while ensuring positive engagement and problem resolution. Maintains the sales floor by keeping it clean, stocked, and displaying merchandise effectively. Performs non-management open/close procedures and handles all cash and negotiable items in accordance with established policies and regulatory requirements. Answers incoming calls, communicates legal aspects of pawn and buy transactions, and partners with coworkers to create a memorable customer experience. Successfully completes assigned training and operates Point-Of-Sale systems.
Required Qualifications
- Must be willing and able to lift/carry up to 50 pounds
- Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law), some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, and lifting
- Ability to work with firearms and to become firearms certified
- Employees may be asked to assist a customer on the exterior of the building (within our parking lots and/or property boundaries) or to retrieve products stored in exterior storage buildings or other areas
- Minimum Age: 18 years old
- High School Diploma, GED, or equivalent experience
- Strong desire to work, serve customers, work with people, and be team-oriented
- Ability to multi-task in a fast-paced environment
- Ability to perform basic math calculations proficiently
- Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays
- Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines
- Must be able to effectively lead and coach others
- Must be able to effectively communicate to customers the legal aspects of the pawn and buy transactions
- Must be able to communicate effectively with coworkers and managers, displaying respect and using effective communication tools
- Must be able to successfully complete the assigned training
- Must be willing and able to work in multiple locations, as business needs dictate
- Must be willing and able to work a flexible retail schedule based on business needs, including weekends and holidays
Desired Qualifications
- Cash handling experience is preferred
- Bilingual applicants are encouraged to apply
- Cash handling experience is preferred
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