Retail Sales Ambassador - Sportswear Ready to Wear, Montclair Plaza - Full Time
On-siteMontclair, California, United States
Job Summary
Greet customers, make product recommendations, and upsell to drive sales while serving as an expert for the vendor/brand/area you represent. Act as a liaison between designated vendors, personal stylists, and store leadership to communicate customer needs and execute strategic merchandising initiatives. Ensure the sales floor is neat, clean, and properly signed for sales and markdowns, while creating and implementing best practices to drive sales, turn, and gross margin above company average. Actively plan, organize, and lead customer-facing vendor-sponsored events to increase sales and meet goals. Build brand-specific clientele to support local marketing and wrap up sales using Macy's point of sale systems. Work full-time hours of 30 or more weeks, with flexible scheduling including days, evenings, weekends, and holidays.
Required Qualifications
- Minimum 1 year previous selling or retail experience required
- Must be comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipment
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Must be able to lift 30lbs
- Must be able to stand for at least two consecutive hours
- Must have color vision
Desired Qualifications
- Demonstrate ability to build relationships and convert customers into clients
- Energetic and positive attitude
- Possess vision and creativity
- Self-starter, able to work independently and as part of a team
- Excellent time management skills
- Ability to effectively communicate and present information to customers, peers, and all levels of management
- Excellent verbal and written communication and interpersonal skills
- Ability to work collaboratively across departments
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