Retail Sales Ambassador - Dresses Multi-Vendor, Twelve Oaks - Full Time

Retail Sales Ambassador role at Macy's in Novi, MI, focused on driving sales by connecting with customers and leveraging vendor product knowledge to upsell, build brand-specific clientele, and organize vendor-sponsored events. Responsibilities include greeting customers, recommending products, coordinating with store leadership and vendor teams, maintaining a neat sales floor, executing merchandising initiatives to improve turn and gross margin, and proficient use of Macy’s POS systems. The role emphasizes delivering exceptional customer experiences, strong communication and interpersonal skills, independence and teamwork, and availability across days, evenings, weekends, and holidays. Essential physical duties include standing for extended periods, lifting, and frequent use of technology and devices.