Retail repair tech store

Repair Tech (Guitar) at Guitar Center focuses on performing maintenance and repairs on customer-owned instruments and supporting store inventory maintenance, while delivering exceptional customer experience. Responsibilities include high-quality guitar repairs, hands-on craftsmanship, building product knowledge, and ongoing customer service excellence. The role emphasizes understanding customer service principles, interacting with customers, resolving service issues, and contributing to store operations, sales, and leadership development. Training involves engaging with customers and ensuring a positive experience, with a strong emphasis on skilled guitar repair, craftsmanship, and product literacy. Guitar Center is an Equal Opportunity Employer.