Retail Receptionist Part Time
$20,696–$27,414 year
On-siteOwensboro, Kentucky, United States or Southgate, Kentucky, United States
Job Summary
Greet and assist customers, schedule appointments, and verify insurance coverage while maintaining accurate patient records. Perform preliminary testing data collection under supervision, conduct medical coding, insurance research, and billing, and call for insurance preauthorizations. Answer phones, check patients in and out, collect payments, and monitor front desk tasks. Clean the reception area, offer promotions and pricing guidelines, and maintain referral logs. Work changing schedules to meet business demands, standing and walking frequently, with occasional lifting up to 20 pounds.
Required Qualifications
- One year of experience, optical preferred
- HS diploma, GED or 1-5 years of equivalent related job experience
- Work changing schedules to meet business demands
- Work inside location
- Strong organizational skills
- Speak clearly and effectively
- Calculate and manipulate numbers/data
- Read English
- Problem solving/reasoning
- Meet customer expectations
- Work under stress with interruptions and deadlines
- Follow procedures and instructions
- Use computer effectively and view computer screen
- Exhibit empathy in all interactions
- Bend and stoop continuously
- Reach above shoulder continuously
- Must be detail orientated and well organized
- Must be able to communicate clearly and effectively with other associates and clients
- Must be energetic and self-motivated
- Must be a team player
- Must be able to problem solve
- Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis
- Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc
- Must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA)
- Must adhere to all data security guidelines established within the Company's Privacy & Security Training Program
- Must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment
- Must comply with a drug-free workplace policy
- Must pass pre-employment substance abuse testing
- Must be able to stand
- Must be able to use hands and fingers to handle, feel, pick or pinch
- Must be able to talk or hear
- Must be able to walk
- Must be able to reach with hands and arms
- Must frequently lift and/or move up to 20 pounds
Desired Qualifications
- optical preferred
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