Retail Print & Services Supervisor
On-siteWoodbridge, Ontario, Canada
Job Summary
Lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence at the print and customer service areas. Model and coach the selling model by engaging customers, while supervising all production and customer-faced interactions. Execute flyer and promotional items to maximize sales, and lead areas including cash and print to achieve goals and targets. Cultivate a selling culture by teaching new trends, products, and services, and conduct training to enable continuous learning. Uphold store brand standards and manage operational excellence in a fast-paced environment. Requires 3+ years of retail customer service experience with supervisory skills, plus 1-2 years in print/graphic communications.
Required Qualifications
- 3+ years of prior customer service experience in retail
- prior supervisory and coaching experience
- 1-2 years of experience in a print/graphic communications environment
- working knowledge of graphic design principles
- Technical acumen to operate computer and printing equipment
- Ability to operate in a fast-paced environment
- strong prioritization skills
- organization skills
- multi-tasking skills
Desired Qualifications
- prior supervisory and coaching experience
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