Retail Print Manager
On-site · Puyallup, Washington, United States
Job Summary
Oversee the store-wide print production and sales in the Print Department, drive print sales and service growth, and lead a high-performing team. Responsible for operating print equipment, managing supplies, and ensuring high-quality print materials. Lead training on print processes and selling techniques, coach associates, ensure customer-centric service, and uphold store standards and brand values. As a Key Carrier, perform opening/closing duties and maintain loss prevention; foster community engagement and a sales-focused environment.
Required Qualifications
- High school diploma or equivalent preferred
- 1–3 years related experience
- Minimum 2 years management experience or equivalent internal development
- Experience in Print Center operations
- Experience with logistics, freight, and visual merchandising
- Strong PC skills: Microsoft PowerPoint, Excel, Word, Outlook
- Subject matter expert in Print Services and related systems
- Proficient with role-related technology and POS systems
- Advanced selling skills
- Strong interpersonal and communication skills (verbal and written)
- Passion for our brand, products, services, and solutions
- Desire to continuously grow selling skills and product knowledge
- Ability to coach, train, and develop others
- Adaptable, positive, and engaging; demonstrates integrity, accountability, and trust
- Action-oriented, drives for results, makes sound decisions, and demonstrates patience
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