Retail Print Manager
On-siteMinnesota, United States
Job Summary
Drive print sales and service growth by overseeing all aspects of the print production process, managing equipment and supplies, and ensuring high-quality delivery. Own customer experiences in the Print Department while executing Office Depot selling techniques and training associates on print processes and the holistic service offering. Operate all equipment to maintain efficient production, identify process improvements to reduce waste, and lead a customer-centric environment through coaching and performance assessments. As an External Key Carrier, manage store opening and closing duties, including alarm activation, cash handling, and loss prevention compliance. Work flexible evenings, weekends, and holidays to support business needs.
Required Qualifications
- Minimum 2 years management experience or equivalent internal development
- Experience in Print Center operations
- Experience with logistics, freight, and visual merchandising
- Subject matter expert in Print Services and related systems
- Proficient with role-related technology and POS systems
- Advanced selling skills
- Strong interpersonal and communication skills (verbal and written)
- Ability to coach, train, and develop others
- Adaptable, positive, and engaging; demonstrates integrity, accountability, and trust
- Action-oriented, drives for results, makes sound decisions, and demonstrates patience
- Must be able to work a flexible schedule that aligns with business needs, inclusive of the ability to work evenings, weekends, and occasional holidays
- Must be able to consent to periodic comprehensive background checks conducted by a third-party
Desired Qualifications
- High school diploma or equivalent preferred
- 1–3 years related experience
- Passion for our brand, products, services, and solutions
- Desire to continuously grow selling skills and product knowledge
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