Retail Planning Executive
On-siteWatford, England, United Kingdom
Job Summary
Maintain the NAT planner, trackers, and supporting documents to ensure accurate, up-to-date information for the Retail Sales Team. Support the build of yearly and quarterly Retail Contact Model plans and translate briefs into clear actions, timelines, and stakeholder asks. Collaborate with National Account Managers, Supply Chain, and other internal teams to resolve deployment queries, manage scratchcard returns, and align retail priorities with Go to Market processes. Prepare clear decks and updates for the Retail Channels Steering Group while monitoring GEM suite capabilities and tactical data requests. Own issue escalation and ideation for future developments within the planning framework.
Required Qualifications
- Some experience in retail, field sales, commercial operations, planning, account support, project coordination or a similar fast-paced business environment
- A good understanding of retail execution, store operations or brand activation, with an interest in how plans land in-store
- Strong organisation skills, with the ability to manage multiple priorities, keep trackers accurate and follow through on actions
- Confident written and verbal communication skills, with the ability to create clear updates, decks and documents
- Comfortable working cross-functionally and building positive relationships with colleagues across different teams
- Able to use business reporting, data and feedback to understand issues and help identify practical improvements
- Good working knowledge of Microsoft Office
- Curious, proactive and keen to learn, with the confidence to ask questions, challenge constructively and suggest improvements
- Retailer-focused, with the ability to think about what plans mean for retailers and how to make them clear, manageable and effective
- Commercially aware, with an interest in sales performance, customer experience and the role of The National Lottery in retail
Desired Qualifications
- Experience with Google Suite, CMS platforms or planning tools
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