Retail Personal Banker Associate I - Rosemont - Surrounding Areas
$43,680–$69,900 year
On-siteRosemont, Illinois, United States
Job Summary
Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs. Maintain in-depth knowledge of retail consumer and small business products to recommend appropriate solutions and proactively reach out via CAMP and approved marketing tools. Primarily focus on cross-selling to the existing customer base, engaging in outside sales activities, and establishing relationships with Business Partners to refer customers for holistic financial solutions. Process teller transactions, participate in the consumer loan and bankcard process from application through closing, and open/close Financial Centers or Bank Marts as directed. Act with confidence answering customer questions, owning customer issues, and providing guidance to CSRs on the sales and referral process while maintaining ethical behavior and mitigating fraudulent activity.
Required Qualifications
- College degree or work experience providing transferrable skills
- Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers
- Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information
- Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication
- Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions
- S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS)
- Ability to travel within the affiliate for training
- Scheduling flexibility
Desired Qualifications
- Experience in the financial industry
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