Retail Parts Pro

Retail Parts Pro is a professional-level sales role with expert knowledge of automotive parts, store systems, and DIY customer needs. The position supports advanced identification, troubleshooting, and sourcing (including special order processes) for DIY customers and maintains in-depth knowledge of store inventory and maintenance. Primary duties include facilitating the selling experience for DIY customers in person and by phone, achieving personal/store sales goals, managing DIY services (battery installation, testing, wiper installs), upholding customer service standards and store appearance, and performing key holder responsibilities (task assignment, safety, opening/closing). Secondary duties involve assisting in inventory processes (truck put away, cycle counts, back stock), store cleanliness, and providing DIY services. Essential skills include strong communication, inventory systems proficiency, diagnostic equipment knowledge, parts lookup and sourcing, advanced selling abilities, and the ability to read and interpret safety and maintenance documents. Requirements include 3-5 years of automotive parts experience and a valid driver's license; ASE certification is preferred but not required. The role requires working days, evenings, and weekends as needed. California Residents notice is provided in the posting.