Retail Parts Pro
On-site · Kannapolis, North Carolina, United States
Job Summary
Retail Parts Pro is a professional-level sales role focused on supporting advanced DIY automotive service. The position requires expert knowledge of store systems, automotive parts, and DIY services (battery installation/testing, wiper installs). Responsibilities include facilitating selling experiences for DIY customers and phone inquiries, achieving sales and service goals, managing DIY services, maintaining store appearance and safety, and performing key holder duties such as task assignment and opening/closing. Secondary duties cover inventory processes (truck put away, cycle counts, back stock), store cleanliness, and continued DIY service support. The role demands strong communication, parts lookup and sourcing skills, proficiency with inventory systems and POS, and the ability to advise on diagnostics and solution recommendations. English is required (Spanish a plus); must be able to read and interpret safety and operating documents and use basic math and Microsoft software; flexibility to work varied days/evenings/weekends. The employer emphasizes equal opportunity employment and regulatory compliance. California residents’ privacy notice is provided. The location shown is 501 S Cannon Blvd, Kannapolis, NC.
Required Qualifications
- Must have a valid driver’s license
- 3-5 years of prior automotive parts experience
- Proven sales ability in automotive parts or related field
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs
- ASE certification preferred, but not required
- Ability to work a variety of days, evenings, and weekends as needed
- Strong knowledge of automotive systems and DIY servicing (battery installation, testing, wiper installs)
- Experience with inventory management and POS systems
- Proficient with Microsoft Word and Excel
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