Retail Parts Pro
On-site · Norcross, Georgia, United States
Job Summary
Retail Parts Pro is a professional-level sales role focusing on advanced DIY automotive service support, with expert parts knowledge, store-system proficiency, and the ability to source from multiple channels. Key duties include facilitating the selling experience for DIY customers, meeting sales objectives, managing DIY services (battery installation, testing, wiper installs), maintaining store appearance and safety, and performing key-holder duties (opening/closing, task assignments). Essential skills include strong product/diagnostic knowledge for automotive systems, customer relationship building, inventory management, parts lookup and sourcing, and proficiency with POS and Microsoft Office; ability to read safety documents and maintenance manuals; and ability to work varied days/evenings/weekends. Educational requirements emphasize a valid driver’s license with ASE certification preferred, and 3-5 years of related experience are expected.
Required Qualifications
- 3-5 years of prior automotive parts experience
- Proven sales ability
- Must have a valid driver's license
- Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedures manuals
- Strong organizational skills
- Excellent communication and customer service skills
- Experience with inventory management and POS/Parts lookup systems
- ASE certification preferred but not required
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