Retail Operations Supervisor
On-siteNewmarket, Ontario, Canada
Job Summary
Lead sales and operational excellence by modeling selling behaviors, coaching associates, and ensuring the sales floor meets customer-ready standards through visual merchandising and promotional setups. Oversee inventory, merchandising, and backroom tasks while managing weekly cash office administration, reporting, and front office duties. Conduct regular health and safety inspections to maintain a clean environment and facilitate clear communication through team meetings. Drive performance conversations and support training to foster a high-sales culture. This role requires 3+ years of retail customer service experience and 1-2 years of supervisory experience with direct accountability for sales and service targets.
Required Qualifications
- 3+ years of prior customer service experience in retail
- 1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets
- Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills
- Strength
- keen eye for visual merchandising
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