Retail Operations Manager
On-siteAlbuquerque, New Mexico, United States
EXPIREDAlbuquerque, New Mexico, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Drive operational excellence by managing merchandising, inventory, and store opening/closing procedures while leading up to 40 associates. Oversee pet care operations, including maintenance, cleaning, and the health of store-owned animals, ensuring compliance with safety standards and policies. Coordinate staffing for pivotal store areas, analyze sales trends to optimize merchandising decisions, and manage labor and supply expenses to meet P&L targets. Handle employment decisions, associate development, and grievance administration to maintain a safe, organized environment.
Required Qualifications
- 3+ years of retail leadership or experience in a customer-focused environment
- Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
- Proficiency in computer applications
- Strong written and verbal communication skills
- Ability to react under pressure and maintain composure
- Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout
- Supervisory responsibility
- Typically oversees up to three (3) lead associates and up to forty (40) non-leader associates
- Carries out supervisory responsibilities in accordance with PetSmart's policies and procedures
- Responsible for employment decisions and associate development
- Associate is required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc
- Associate is frequently required to reach with hands and arms: stoop, kneel, crouch, talk and hear
- Specific vision abilities required by this job include depth perception
- Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds
- Specific vision abilities required by this job include depth perception
- While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts
- Exposure to live animals and their handling is common
- Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)
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