Retail Operations Manager

Job Summary

Required Qualifications

• •3+ years of retail leadership or experience in a customer-focused environment
• •Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
• •Proficiency in computer applications
• •Strong written and verbal communication skills
• •Ability to react under pressure and maintain composure
• •Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout
• •Supervisory responsibility
• •Typically oversees up to three (3) lead associates and up to forty (40) non-leader associates
• •Carries out supervisory responsibilities in accordance with PetSmart's policies and procedures
• •Responsible for employment decisions and associate development
• •Associate is required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc
• •Associate is frequently required to reach with hands and arms: stoop, kneel, crouch, talk and hear
• •Specific vision abilities required by this job include depth perception
• •Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds
• •Specific vision abilities required by this job include depth perception
• •Associate is occasionally exposed to moving mechanical parts
• •Associate is occasionally exposed to a wet environment with an abundance of pet hair
• •The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times
• •Exposure to live animals and their handling is common
• •Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)
• •Qualified applicants with arrest and conviction records in a manner consistent with the law (for Waterloo, San Francisco, or Los Angeles locations)