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Michaels Stores2 days ago

Retail Operations Manager

On-site · Pittsburgh, Pennsylvania, United States

Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Large

Job Summary

Retail Operations Manager responsible for leading store operations to deliver sales and profits while safeguarding assets. Oversees inventory management, merchandising standards, Omni-channel processes, shrink and safety programs, and a team to deliver a customer-centric shopping experience. Key duties include assisting in scheduling, SOP adherence, truck unloading and stocking, achieving KPIs, managing visual merchandising, training and coaching staff, assisting with performance development, and serving as Manager on Duty (MOD). Requires strong leadership, customer service orientation, and ability to implement company policies and standards in a public retail environment.

Required Qualifications

  • Retail management experience
  • Ability to lead a team
  • Inventory management experience
  • Merchandising and visual merchandising knowledge
  • Ability to manage KPI targets
  • Ability to train and coach employees
  • Compliance with SOPs and safety programs
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Michaels Stores

Retail Operations Manager

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